Problem PSN error "80028ed6"

Question

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Hi everybody !

here since yesterday afternoon (15 June around 16h) I have serious problem with the playstation network, indeed if I stay on the playstation menu I can hardly connect but it happens all the same, so I can go on playstation store and download demo without problem from the moment that I launch a game (killzone 2 sacred 2, resident evil 5 ect) my connection network is cut systematically saying error 80028ed6, I searched on different forum and I do not Can not find the solution to the problem, the problem comes from me? of the network? knowing that my internet connection works well and that before everything worked very well, if you have any idea even see the solution would be nice!

with his I will not be in the 6% of best player of the week killzone 2: '(

Sorry for my bad English.

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Answer 1

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Hello,

The best is that you restart your modem first. And that you try again. Then you can always check your ports:

Internet connection test

To test the Internet connection and view the results.

Obtaining IP address	Check if an IP address has been obtained.
Internet connection	Check if an internet connection has been established.
PSN SM *	Indicate whether or not you have logged in to PSN SM .
UPnP *	Check the status of UPnP (Universal Plug and Play).  Available: You can use UPnP.  Not available: You can not use UPnP.  Disabled: UPnP has been disabled in the network settings of the PS3 ™ system.
NAT type *	To check the Internet connection mode of the PS3 ™ system. This information can be used to assess the ease or difficulty of establishing a connection with other PS3 ™ systems when using voice / video chat or game communication functions.  Type 1: Direct connection to the Internet  Type 2: Internet connection via a router  Type 3: Internet connection via a router  With Type 3, it may be impossible to communicate with other PS3 ™ systems, and voice / video chat as well as the communication functions of the games can be limited. In this case, refer to [ Connecting to PSN SM ] in this manual.
Connection speed (download) *	Check the connection speed at which the PS3 ™ system downloads data from the Internet.
Connection speed (upload) *	Check the connection speed at which the PS3 ™ system downloads (sends) data over the Internet, for example when transmitting a message.

*	Displayed only if you have created (by registering) a Sony Entertainment Network account.

Advice

• If [Obtaining IP Address] or [Internet Connection] indicates [Failed], follow the displayed instructions to check the network settings. You can set the network settings under (Settings)> (Network Settings)> [Internet Connection Settings]. For details on the required settings, refer to the information provided by the ISP or the instructions that came with the network device.
• You have created (by registering) a Sony Entertainment Network account under (PlayStation ™ Network)> (Register).
• If [None] is displayed for [UPnP], either the network device being used does not support UPnP, or UPnP is disabled in your network settings. For more information, refer to the instructions supplied with the network device.
• If [Type 3] is displayed under [NAT Type], the PS3 ™ system or network device may not be enabled to use UPnP. Activate the [UPnP] element.
• A router is a device that connects multiple devices to a single Internet line.

Connecting to PSN ^SM

When using PSN ^SM in an office or building, security features such as a firewall can block communications. In this case, refer to the following instructions.

In PSN ^SM , you can communicate with PSN ^SM servers on the Internet or directly with other PS3 ™ systems. Communication with PSN ^SM servers on the Internet is mainly done when:

• From login / logout
• Using your Friends List or Blacklist
• Message exchange
• Using (PlayStation®Store)

The port numbers of the PSN ^SM servers used in this frame are TCP: 80, 443, 3478, 3479, 3480, 5223, 8080 and UDP: 3478, 3479.

For voice / video chat and use of an online game, direct communication with other PS3 ™ systems is used for data transmission during voice / video chat and use of an online game . The port number used in this frame is UDP: 3658. However, you may need to use a different port number when connected using a NAT router.

Advice

• When using a router, direct communication with other PS3 ™ systems may be limited depending on the type of router and its settings. When using a UPnP-compatible router, enable the UPnP feature.
• Communication may be limited by routers and security features provided by Internet Service Providers. Refer to the instructions provided with the network device and your ISP information.

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