Now PlayStation Network does not work, but we give you the PlayStation Network bug fixes so you can keep enjoying your favorite titles.
Troubleshooting PlayStation Network
The most common PSN problem is that PSN does not work. If you see the error CE-33991-5 on your PS4 or PS3, the entire network may be inactive.
You can check the PSN status page to see if there are PSN issues at this time. Both are updated frequently. The PSN status page will detail specific problems and restrictions, including problems playing games, seeing trophies and other social features.
It is a good idea to check your Internet connection to see if it is the problem, especially if the previous pages do not show any major problems. On the PS4, go to [Settings]> [Network]> [Test Internet Connection] and follow the on-screen instructions to make sure the console can connect.
Unfortunately, there is not much more to do in this situation, but wait. You can try restarting your PS4 and network equipment, but if there is a known interruption, it's not something you can fix.
How to fix the inability to connect to a PSN error
The Unable to connect to PSN error can come from a local Internet connection problem, not from PSN being inactive. This may also be the reason why you can not log in to PSN.
Check if your PS4 can connect to the Internet. If this fails, you must disconnect your router and your modem for a few minutes and turn off the PS4. Turn on the modem, then the router and then your PS4 to see if this solves your connection.
How to fix the PSN delay - PlayStation Network bug fixes
When you can connect to PSN, you may experience a delay while playing online games. There are several reasons why this may happen, so we will offer several solutions.
Make sure you are connected to your WiFi and you may have to move your router.
The first problem is that your WiFi connection may be poor. If this is the case, you may need a new router or move your router and console closer. Walls and floors can degrade speed and signal.
If that does not solve the problem, you may need to run an Ethernet cable cable connection to your PS4 or PS3. This takes some time, and you will have to find a way to hide the cable if it is permanent, but it can solve many PSN problems, including delays and disconnections in the game.
I had to use an Ethernet cable in the basement to play with Destiny and other first-person shooters.
You may also need to call your Internet provider and buy a faster plan. Before doing so, you should try the steps above and make sure that nobody is streaming video or downloading huge files when the delay occurs.
How to fix the PSN error code - CE-35239-2
If you are trying to play games and see Error Code CE-35239-2, you need to update your PS4 software.
To use many of the PSN network features, you need a recent version of the PS4 software. You do not always need the latest version, but if you have not updated it in a long time, you may have to do this before you can play.
On your PS4, go to Settings -> System Software Update -> follow the instructions to download the update.
How to repair the PS4 PSN error code CE-34452-8
Another common PSN problem that you can see on PS4 is error code CE-34452-8. This means that the downloaded data may be damaged, which will prevent it from playing. Sony offers a simple solution to this problem.
- Step 1: Delete the contents of the home screen and then restart the system. Then, download the contents of the Library again.
- Step 2: Check your network configuration. If you can connect to a different network, try it. You may also want to change to a static IP address or change the DNS server.
- Step 3: It is possible that the network is busy, so if the error persists try again later. If the error still appears later, go to [Settings]> [Initialization]> [Initialize PS4]> [Fast] and test the initialization of PS4.
Before doing this, make sure PSN is online, or you may have to try it later.
Unable to log in to PSN - PlayStation Network bug fixes
If you see that the PSN login failed while you are testing your Internet connection, the problem is probably related to PSN maintenance. If you see the error code CE-33992-6, it is definitely due to PSN maintenance.
The only solution for this is to wait until the work in PSN is completed. You can check the status page or follow @AskPlaystation on Twitter for more details.
Can not join Share Play
PS4's Play Share feature allows you to play a game that a friend owns or play with a friend using a copy of the game. If you see the error NP-37668-0 or other similar message and a quick message that says: "You can not join Share Play because the speed of your network connection is low", there are some steps you can take.
Sony recommends at least a 2Mbps Internet connection, which you should consult with your Internet provider.
The first thing you should do is run an Ethernet cable to your PS4. If this allows you to connect, you will know that it is a local problem. You can also try moving the WiFI router and the PS4 closer. Pause any download and transmission on your home network as well.
How to play PS4 games offline - Bugfix PlayStation Network
If PSN does not work, you may have problems playing digitally acquired PS4 games, but you can fix it so you can always play your games, at least offline.
To do this, the PSN network must be online, so remember to do it later. PS4 asks users to do this step when setting up the console, but it's not something everyone remembers to do.
On your PS4, go to Settings -> PSN -> Activate as your main PS4 -> Activate . This will allow you to play your games even when PSN is inactive. It also makes it easier to synchronize the download of new games and content to your console.
The PSN trophy data is not synchronized
If you see a Trophy error or the data on your PlayStation Trophy is damaged, you should try to manually synchronize the Trophy data or you will have to delete your user and Initialize the user again.
When you see a Trophy error, go to [Trophies]> Options> [Synchronize trophies with PSN] and then restart the PS4 . If that does not work, you can delete the user in [Settings]> [Initialization]> [Delete user] and create a new user to restore data.
If that does not work, you should follow more detailed instructions from Sony;
STEP 1: PERFORM A BACKUP OF THE DATA SAVED THROUGH A USB DEVICE OR PS + ONLINE STORAGE. THEN, GO TO [CONFIGURATION]> [USERS] AND ELIMINATE THE USER.
STEP 2: RETURN TO CREATE THE USER AND START SESSION. TRANSFER THE DATA SAVED TO PS4 AND TRY TO TRY THE SYNCHRONIZATION OF THE TROPHY.
STEP 3: IF THE ERROR PERSISTS, GO TO [CONFIGURATION]> [INITIALIZATION]> [INITIALIZE PS4]> [QUICK] AND TEST INITIALIZATION OF PS4.
Be sure to back up your data to make it safe.
How to fix it Can not be put online after the PS4 update
If you can not connect to the Internet and play games on PSN immediately after updating your console, you may have to accept new terms and conditions. This is related to the error code E-801809A8.
On your PS4, go to Settings, Account Management, Log in, then you should see the new Terms and Conditions. Accept the terms and you should be able to connect.
How to fix annoying PSN problems - PlayStation Network bug fixes
If all else fails, restart your modem and router and restart your PS4.
If you experience random PSN problems and problems not described above, you must restart all of your network equipment.