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The image on the console screen is frozen, or the screen does not work.


    1 Answer

    +6 votes
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    Best answer

    Is the controller correctly detected by the console?

     

    • Check that the joysticks are correctly connected and / or synchronized with the console.

     

    Is the game card port or the microSD card port dirty?

     

    • Clean the ports by wiping them with a soft, dry cloth. 

      To avoid damaging the ports, gently wipe them.

     

    Is the console frozen?

     

    • If the console itself stops responding, press and hold the power button for at least 12 seconds to turn it off. 

      Then restart the console.

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