how to fix samsung galaxy s7 green screen

Question

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It happens to me exactly the same as you. To me in August of last year I get like a kind of lapel in the upper left margin and I go to the technical service of Valencia. After reviewing it with a magnifying glass he tells me that it does not have a scratch and that the warranty covers it. In December I get the black tab again. And for reasons of lack of time I'm not going. A month goes by and I give my cell phone a shot in the back and it stays with me. I do not change it because as I have a case it does not bother me. Then 1 week ago I leave it loading and when I go looking for it !!! I have happened to you. Light attacks and stay green or all black. I'm going to say what happens to me and a first technician tells me that if I change the screen in warranty because they are failures of them but that I have to fix the back and I pass it. Totally agree with him and very relieved left him I have great. But I can not leave him at that moment because he does not have time. I'll go another day. I come today and another one attends me. And he says no. That knows that it is a problem of screen but that since I have the blow it annuls the guarantee.

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Answer 1

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Hello everyone,

I acquired an S7 EDGE in December of 2016 and in February of 2017 the screen suddenly started flashing green turned off. I took it to the Vodafone store where I bought it and a week later I had another one.

The problem is that on February 11, 2018, the cell phone is doing the same thing to me, and the one in the store tells me to take it, because since it is in warranty, they repair it or change it for another.

The issue is that when the warranty is over ... what happens? I have to pay my reparation?

In other words, they sell me a cell phone with serial defect, I pay a high sum of money, so that after two years I have to pay a repair that can easily be at 300 euros or I have to buy another ... THIS IS ONE SHAME AND A SCAM!

I make the effort and I spend the money in a mobile phone with guarantees, not with known series failures.

I agree that a problem derived from a misuse or a blow, I am responsible for that, but if we are talking about a manufacturing fault, even after two years of warranty, it is the MANUFACTURER'S LIABILITY and obligation to cover those expenses.

And if they can not, remove the model, the series or whatever, but do not sell us mobiles that you already know are defective. In addition, the phones that give us "to repair" those we carry, are in turn mobile repaired, which is not surprising that the chain of problems, failures, errors ... never cease!

I'm super dissatisfied, angry and I'm not satisfied with what they tell me. If they do not give a solution, I will have to take the legal measures that are appropriate.

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