Unfortunately, the process com.google.process.gapps has stopped.

Question

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How to fix “Unfortunately, the process com.google.process.gapps has stopped.” error?

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Answer 1

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When you encounter this Error Message: "Unfortunately, the process com.google.process.gapps has stopped.", this may be due to the Download Manager being disabled.

The gapps in the error message refers to Google apps. If there are issues with the Google Apps on your mobile device, this error message may appear.

Please follow the below troubleshooting steps to try and resolve the issue:

●     Re-enable Download Manager; this is one of the most common ways the error message appears. Please see the below to learn how to re-enable the Download Manager: 

-      Reset app preferences: Tap on Settings > Apps/Application manager > More tab/Menu key > Reset app preferences.

●     Clear the cache/data for the following apps/services:

-      Google Play Services, Google Framework, Google Play Store:  Go into the Settings menu > Apps/Application manager > select the App > Force stop > Clear Cache > Manage space > Clear all data.

●     Uninstall updates for the Google Play Store. Go into the Settings menu > Apps/Application manager > Google Play Store > Uninstall updates.

●     Update the software of your device.

If all steps have been actioned and issue persists, it is recommended to perform a Factory Data Reset.

Please Note: Please ensure that you backup your data before you action this.

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