+8 votes
by (725k points)

It turns out that Saturday was my birthday and they gave me the PS4 with Watch Dogs and Wolfenstein, connect it and everything is fine, update it and everything. There were times when I turned it off and on without problems, but I turned it off yesterday and forgot to try to enter a code in the PlayStation™Store, so I waited for the console to turn off completely to turn it on again, turn off and press Power button and nothing happened, I tightened it again and the blue light went on and off immediately. Then I thought it was a problem of the plug, so I unplug the PS4 and up to my room, connect it, press the Power button and the same thing happened to me, but then I happened to press the PS button Joystick and press Power and It worked, I started playing Watch Dogs and then turned it off to go to sleep. It turns out that today I arrived from school and when I wanted to turn it on, the same thing happened to the blue light, which went on and off, I tried to keep it pressed for 7 seconds and nothing happened, then I tried to press the PS button of Joystick and Power and continued happening the same. Then I changed the HDMI cable to the PS3 cable and it did not work either. My dad is going to take her to the technical service, but I do not know if it will be necessary to repair it thoroughly or I will have to ask to change the product, but the problem is that I have the Watch Dogs disc on PS4 and I can not get it out now.

What should I do to fix it?

Thank you

1 Answer

+9 votes
by (725k points)
 
Best answer

If you have already tried another plug, check that the power cable is properly connected to your PS4 and that it is not damaged.

If the same thing still happens to you, contact the technical service to have them reviewed.

Before sending them, you can try to remove the disks that are inside, manually:

Most popular questions within the last 20 days

...